Privacy policy

Effective Date: March, 7, 2024

We are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines the types of information we collect from our customers, how we use that information, and the measures we take to protect it.

Information We Collect

  1. Personal Information: This includes your name, address, email address, phone number, and any other personal information you voluntarily provide to us when you make a purchase, sign up for our newsletter, or participate in promotions.

  2. Payment Information: We collect payment information such as credit card numbers or PayPal account details when you make a purchase. However, this information is processed by third-party payment processors who specialize in the secure online capture and processing of credit/debit card transactions.

  3. Browsing Information: We automatically collect certain information when you visit our website, such as your IP address, browser type, and access times. We may also track the pages you visit within our website to help us improve our site and services.

How We Use Your Information

  • To process and fulfill your orders.

  • To communicate with you about your orders, our products, and promotional offers.

  • To improve our website, customer service, and product offerings.

  • For internal marketing analysis and other business purposes.

Sharing of Information

We do not sell, rent, or otherwise share your personal information with third parties, except as necessary to process your transactions (e.g., to third-party payment processors) or comply with legal requirements (e.g., responding to a lawful court order).

Security

We take reasonable measures to protect the information you provide to us from loss, theft, misuse, and unauthorized access or disclosure. These include implementing SSL encryption for our website and limiting access to personal information to employees who need it to perform their job functions.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can set your browser to not accept cookies, but this may limit your ability to use certain features of our website.

Your Rights

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us at support@moonageteacompany.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and encourage you to review our Privacy Policy regularly.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@moonageteacompany.com.